Performance Management
Participants learn to develop their management team in setting expectations for new employees, monitoring performance on an ongoing basis, and then giving written and verbal feedback. Feedback techniques include coaching, mentoring and designing a performance improvement program for poor performers. The purpose of the workshop is to focus on the soft skills needed to deliver one-on-one, legally-defensible performance evaluations that are encouraging and not punitive. Various aspects of Title VII of the Civil Rights Act are covered in the course.
This program has been approved for 3.00 recertification credit hours toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI).
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