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Management and Supervision
Entry-Level Managers
Designed for managers with little or no previous supervisory experience to help them gain the skills and insight needed to become effective managers.
- Transitioning to Management
- Importance of Your Role as Manager/Supervisor
- Setting Performance Expectations
- Communication Skills for Managers/Supervisors
- Building Rapport
- Delegation and Empowerment
- Time Management
Mid-Level Managers
Designed for managers who have some management experience but need to further develop their leadership skills to improve their team's performance.
- Leadership and the Art of Influence
- Advanced Communication Skills
- Resolving Conflict through Collaboration
- Evaluating and Monitoring Performance
- Your Attitude Is Everything
- Building Teams through Effective Leadership
- Managing Organizational Change
- Motivating Others
Top-Level Managers
Designed for managers who are involved with directing your organization to develop strategic planning skills.
- Strategic Communication
- Why EQ Is More Important Than IQ
- Strategic Planning for Leaders
- Conducting Legally Defensible Performance Reviews
- Dealing with Different People
- Manager's Legal Toolbox
- Organizational Decision-Making and Problem-Solving
- Creating an Effective Corporate Culture
Special Management Topics
We are certified facilitators for Franklin Covey's 7 Habits of Highly Effective People and can customize any of the exercises to fit your specific needs. We are also certified to facilitate:
- 7 Habits of Highly Effective People
- 7 Habits for Managers
- Project Management Leadership(Great Teams)
- Crucial Conversations
- Crucial Confrontations
- Sensitivity Training (meets legal requirements of EEOC)
- Assessments (Profiles International or DiSC)
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